The New Era of Updates Continues

Picking Up Right Where We Left Off

Back in May, Addigy announced the start of something great: UI/UX page updates to provide you with the best user experience possible. In fact, you may have already noticed the new user interface changes on the side navigation bar: “Get Started” page, “Users” page, and a few other tabs on the platform! We vow to continue optimizing your experience by continuously working on our UI to create more efficient and polished workflows.

Fresh Out of the Oven

This week, we are happy to share with you our latest user interface optimization to the “Add Devices” page. Along with the release of our UI rework, we are also introducing a brand new  API endpoint for gathering organization events data. Additionally, we have built-in a new device fact which will detect if the device is enrolled in Addigy MDM.

Add Devices Page Reworked

Old UI:

New UI:

  • We want to make it clear on what steps you should be taking when you arrive at the “Add Devices” page and this is why we’ve removed a lot of the overhead UI when the page initially loads and simplified it down to a plain decision to get started: “Which policy do I want to enroll into?”
  • We’ve made it extremely intuitive to find your devices on the “Add Devices” page. Previously you had to scroll up and down searching for your policy name, but now you can simply start typing into the “Policy Name” search bar and you’ll be presented with options as you type. This should reduce the time you spend searching and decrease the time for deployments.
  • After a policy is selected, a full list of installation options available for the policy is presented in the Addigy recommended order. We moved MDM installs to the top because we believe that to be the best and most reliable way of onboarding your devices into Addigy. This method not only allows for the enrollment of iOS and tvOS devices but also allows for the enhanced functionality to MacOS devices running our agent.
  • We continue to provide multiple ways of enrolling, such as Agent PKG, Agent Command line install, sending emails with download links and downloading of the MDM profiles. However, we are now adding one more to the list, the ability to enroll devices in MDM via QR code!

New Events API Endpoint

We’ve heard your requests and this is why we’ve added support for being able to pull Events data from the API. With this endpoint, Addigy Admins will be able to track, log, and act on the events being triggered in Addigy. You can find the documentation on the Addigy Platform under Account -> Integrations -> API Docs

New Device Fact – Has MDM

Lastly, We want to make it easier for you to know when your devices are Addigy MDM enrolled. MDM allows for a whole new feature set and a secure and reliable protocol to manage your devices. This is why we are adding “Has MDM” as a default fact now supported in Addigy.

Still More to Come

At Addigy we continue to look for ways to create a simple and turn-key experience for enrolling, provisioning, and managing your Apple devices. Stay tuned for more updates to come as this is only the beginning ;).

 

Seeing is Believing: Managing Your Multi-Tenant KPIs with Addigy + BrightGauge

With Addigy, scaling your Apple IT fleet is a breeze. Bring over all your Apple devices for a seamless experience and simple management across the board with little to no additional setup.

Our platform allows you to set up alerts with automatic remediation and ticketing, deploy an unlimited number of applications, apply security settings such as Filevault and Gatekeeper, enforce the policies with no additional work, and monitor your assets for device information (such as CPU, battery, model/year, disk information, and uptime) just to name a few.

While Addigy does provide dashboards, you may want to modularize and custom-tailor these reports for respective clients; especially, if you find yourself managing multiple organizations (which Addigy strives to excel at)! In this scenario is where you will find power in the Addigy + BrightGauge integration we are proud to announce.

BrightGauge allows you to create custom, powerful, and interactive reports in just a few clicks. Like Addigy, BrightGauge believes in giving its customers immediate value with minimal effort. Once integrated with Addigy,  you can begin to see your Addigy information displayed in real time on the BrightGauge dashboards in under 2 minutes!

Customizable Reports and Interactive Dashboards

With the combined power of Addigy and BrightGauge, we can begin creating valuable reports/dashboards within seconds. Addigy gives us the ability to monitor all our devices and arrange them into policies. We can then grab that monitoring data and begin creating stand-alone reports for individual policies or for the whole fleet.

With this integration, we can also visualize how secure our policies and environments are by organizing Filevault encryption and Gatekeeper data into engaging charts. You can create a report that shows you all your active alerts while clearly displaying which alerts have already been handled and which are still waiting for your attention. Additionally, you can check to see which are the most popular applications being used and you can break all these reports down to a policy level or across the entire array giving you maximum visibility on your assets. Creating meaningful, valuable reports that show the value of your work has been simplified. You are welcome.

It’s virtually effortless to get started–BrightGauge provides you with default gauges immediately upon integrating with Addigy! These gauges can then be further customized to fit your individual organizational needs. The gauges can be dragged and dropped directly into your reports.

For scheduling reports, BrightGauge does a fantastic job of letting you schedule your custom reports for multiple users and for multiple organizations all within their platform. Imagine you are managing ten companies, BrightGauge makes it easy to give each organization a custom trailer report that addresses, clarifies and visualizes everything they would need to know about their current managed devices.

Let’s GoLive!

Overview of Current Features

Addigy GoLive has long been a core feature in our platform which provides you a single page to manage a singular device with ease and launch various remote control utilities such as Addigy Live Terminal, ScreenConnect, and Addigy Remote Control. GoLive also provides real-time device information such as Gatekeeper status, FileVault status, IP address, uptime, machine users, installed software, available updates, speed test results, and much more.  GoLive is perfect for fixing one-off issues with an Apple device.

New Look

The GoLive page has received not only cosmetic improvements but speed enhancements, as well. The new macOS GoLive page provides a simple way to see if the macOS device is MDM enrolled. This is particularly helpful because devices on Mojave (10.14) are more reliant on MDM to achieve full functionality since the introduction of PPPC profiles.

Additionally, check out the updated icon for starting GoLive sessions on the Devices page:

Support for iOS

We are really excited to announce a huge enhancement to GoLive: support for iOS devices. Starting now, you can open a GoLive session for any of your managed iOS devices from the Devices page. You will be able to make one-off MDM configuration deployments to an iOS device, view events and alerts related to that device, and trigger Device Lock and Wipe commands—all from one location.

Coming Soon

But wait, there is more! You can expect a fleet of new features to hit the iOS GoLive page in the coming weeks and months. We are working to include third party or enterprise app deployment, lost mode, location tracking, and other cool stuff!

 

Not an Addigy user yet? Contact our team today to not only to use the GoLive feature but learn more about how we empower our users to succeed every day! Apple better with Addigy – FREE for 14 days