6 Ways to Automate Apple Device Management While You Sleep
In IT, there’s always something else to do. Set up a laptop for a new employee. Update a batch of software that’s out of date and probably insecure. Fix a device’s settings when a user turns off their firewall. The work doesn’t stop just because you need sleep.
A ServiceNow IT Benchmark Report shows that Apple MDM automation leads to a 25% drop in IT support tickets for managed Apple devices. With a trusted Apple MDM (Mobile Device Management) solution, you unlock truly automated, after-hours IT. When everyone’s off the clock, your solution steps in to handle the repetitive and time-consuming tasks.
Here’s how Apple MDM Addigy transforms overnight device management so you and your IT team can focus on strategy.
Zero-touch user onboarding
Prepping a Mac for onboarding used to be a project: open the box, set everything up, install whatever’s required, lock down the settings, pack it, and ship. Necessary, yes. Efficient? Not really.
What if devices could go straight from your cart to the user with a full setup? With Apple Automated Device Enrollment and Addigy Assist, that’s possible. Ship it, and once the user signs in, the Mac does the rest. Apps get installed. Device and security settings get configured. Security is maintained.
The user can get to work without any fuss.. even if you put in that order in way past working hours.
Keep Mac Apps Current
Outdated apps may keep running, but leaving them behind usually leads to trouble. A Mac or iPhone with outdated apps often brings sluggish performance, random bugs, and security gaps alongside your user’s ire.
With Addigy’s Prebuilt Apps, apps stay current without any manual effort. Whether your IT team installs them or users do, Chrome, ChatGPT, and other apps in our library stay current for the best performance, bug fixes, new features, and security.
There’s no scavenger hunt for which devices need to be updated, or any dependence on the users to do said updating. Apps just stay updated.
OS updates that aren’t disruptive
OS updates have a habit of starting at awkward times, and users can click “later” forever. IT nudges. Security waits. The standoff continues.
Apple Declarative OS Updates keep devices up to date without annoying your users. They can roll out during quiet hours. Devices don’t surprise people mid-meeting, and IT doesn’t need to stay glued to a screen to keep the fleet on the latest version.
Everyone gets a safer, updated OS without the usual tug-of-war.
Monitoring that reads the room
What if you could track device info in real time from every Mac in your fleet—things like OS version, security settings, hardware condition, and installed apps?
Monitoring pays attention to those signals and accounts for all of them in one place. This device info is a steady pulse check that lets IT know when something’s changed that needs fixing.
Addigy’s Monitoring does more than just scan: you can set your system so that necessary fixes happen immediately upon detection, or create a support ticket automatically.
Targeted, on-time maintenance
Every device shares little clues about its current state. Battery health, disk space, days without a restart, last backup date. Device hasn’t restarted in over a month? Some Apple MDMs can restart the device overnight without bothering the user.
No need to blast the whole fleet with the same script. Addigy’s Maintenance runs only where it’s needed, when you want it.
Security that doesn’t slip through the cracks
Small security lapses are easy to miss. A user can enable remote desktop or disable encryption often without raising alarms. Over time, these small changes known as “security drift” can add up to a much bigger risk.
Addigy Compliance catches these changes and corrects them in real time. If a device strays from CIS or NIST compliance, it gets pulled back in so your fleet always meets your security standards.
Just make sure your Apple MDM vendor follows compliance standards and best practices so that you don’t risk failed audits and lost contract nightmares.
Addigy: your tireless Apple IT admin
Addigy is the Apple MDM here to take on what no one should have to do by hand. It silently handles user onboarding, software health, monitoring, and security so you and your team can focus on higher-value work—and get some well-deserved rest.
Marshall Lewis
Addigy offers the ability to do one task that solves problems for multiple customers at once, whether that’s patching software or managing macOS updates. It’s a single click to deploy changes to all customers instead of 80 clicks when I had to go into each policy for each customer.
Ready to give Apple Device Management a try?
Request an Addigy demo and let your IT team catch up on their sleep.
