Why Ntiva Switched from Jamf to Addigy

Prior to coming over to Addigy, we were a Jamf shop. In fact, we were one of the earliest, going back to two thousand and seven, so we used Jamf for well over ten years. Some of the one of the reasons or few of the reasons why we moved, to Addigy, I feel like as much as I wanted to see the previous solution and the community come together and and work together, it was still very much a framework that everyone had to rebuild again and again and again. And here Addigy came in with a cloud solution that was much easier to utilize existing resources and not have to reinvent the wheel. Not have to rebuild something. So I really feel like it allowed our team to be more involved in Addigy. I mean, if I can do things in Addigy, anyone on our team can do it and the previous platform was more complex. We couldn’t let everyone in to do those to make policy changes or to execute on pushing software or even blocking software. So I feel like Addigy is simpler for a team to learn and keep up with. And that’s that’s one of the the big reasons. Then lastly, we constantly struggled with remote access to Max. Addigy is the only platform I’m aware of when I only have experience with with the previous platform I mentioned, but they’re the only platform that has remote control built in. Another feature that’s unique to Addigy is the go live feature where you can see in real time the stats of the machine, you know, before you even remote into it, before you ask to take control of the machine and see what the the user at the machine is seeing, you can see a lot of data in real time, which is super important when you’re trying to troubleshoot an issue that only happens, you know, when it’s happening at the moment. So that’s very beneficial. The also the the idea of multi tenancy is just something that we had been begging from day one from Jamf and and never truly got that. And then Addigy showed up and said we we we understand you. We built multi tenancy, you know for you in the cloud and that was a huge benefit to us. I think it’s really allowed us to move more quickly. As I mentioned earlier, Jamf is a framework. It’s a very powerful framework, but you need to have somebody with some deep knowledge of that framework and they need to stay up to date on that framework and they need to spend a lot of time pruning the garden of that framework and Addigy, I feel is just a much easier platform, much easier platform for me to get more people from my team involved in and in some cases even clients, you know, it’s it is possible to invite clients into the platform, with restrictions, but those are things that we absolutely could not do with our previous platform. If somebody has looked at Addigy in the past and they haven’t seen it in a while, they definitely need to revisit If you want the flexibility and speed of innovating in the cloud and handling and supporting multiple clients, then you’re going to you’re going to need Addigy.