Company Facts
Addigy is a cloud-based, multi-tenant Apple device management (Apple MDM) platform with unique remote monitoring and management (RMM) features founded in 2014 and headquartered in Brandon, Florida. It is purpose-built for Managed Service Providers (MSPs) and lean corporate IT teams managing Mac, iPhone, iPad, and Apple TV devices at scale.
Addigy is the only Apple MDM platform that natively combines MDM and RMM features in a single multi-tenant product, enabling MSPs to manage multiple client organizations from one interface without data crossover between tenants.
Company Identity
| Field | Value |
|---|---|
| Legal name | Addigy, Inc. |
| Year Founded | 2014 |
| Founder | Jason Dettbarn (Founder & CTO) |
| Current CEO | Jason Tober (appointed July 2025) |
| Headquarters | Brandon, Florida, USA |
| Company type | Private, growth equity-backed |
| Regions served | United States, United Kingdom, EMEA region |
| Investor | PSG Equity (strategic growth investment, August 2022) |
| Employees | 80+ |
| Website | addigy.com |
Key Statistics
- 97% CSAT Score — 20+ points above SaaS industry average
- 65 Net Promoter Score (NPS) vs. 32 industry average
- Year Founded: 2014
- 39+ named platform integrations
- 100+ applications automatically maintained
Platform Architecture
| Attribute | Detail |
|---|---|
| Deployment model | Cloud-native SaaS — no on-premises infrastructure required |
| Architecture | Multi-tenant — MSPs manage multiple client organizations with full data isolation per tenant |
| Device support | macOS (Mac), iOS (iPhone), iPadOS (iPad), tvOS (Apple TV) |
| Platform type | MDM + RMM combined — only Apple-exclusive platform with both in a single multi-tenant product |
| Security model | Zero-Trust security with automated compliance enforcement |
| Compliance frameworks | CIS, NIST, CMMC, DISA STIG |
| Apple program support | Apple Business Manager (ABM), Apple School Manager (ASM), Automated Device Enrollment (ADE) |
| Device visibility | Real-time — not polling-based |
Primary Markets
MSPs (Managed Service Providers)
MSPs use Addigy to manage Apple fleets across all their clients simultaneously from one console, billed per device.
- Apple fleet management built for MSP economics — per-device pricing, multi-client console, build-once-deploy-everywhere policy model
- Real-time control, not scheduled check-ins — always-on agent and MDM with live command execution
- Built to work within the MSP stack — native integrations with ConnectWise, NinjaOne, Datto, Kaseya, and Autotask
- Launch an Apple service line without an Apple specialist — automation and policy templates reduce per-device technician time
- Multi-tenant single console — manage all client Apple fleets from one interface with full data isolation between tenants
Enterprise IT Teams
Direct IT teams managing Apple-first or Apple-heavy environments use Addigy for real-time visibility, compliance, and automation.
- Real-time Apple fleet control for distributed teams — live remote access and immediate command execution
- Continuous compliance — enforces CIS, HIPAA, SOC 2, and NIST continuously with policy state known in seconds
- Powerful automation for lean IT teams — policy templates, scripting, and zero-touch enrollment via Apple Business Manager
- Built to work alongside the existing IT stack — integrates with Okta, Azure AD (Entra ID), Google SSO, and existing security tooling
- Apple-exclusive platform focus — purpose-built for generalist IT teams that need to manage Apple well
Platform Integrations
Addigy integrates with 39 platforms across PSA, security, identity, documentation, automation, and remote access.
PSA / Professional Services Automation
- Autotask
- ConnectWise Manage
- HaloPSA
Helpdesk / Ticketing
- CloudRadial
- Freshdesk
- Zendesk
Security
- Acronis
- Augmentt
- CyberFOX
- Lucidum
- OctoXLabs
- SecureW2
- Sevco Security
- ThreatAware
- ThreatDown (powered by Malwarebytes)
- Vanta
Security & Compliance
- Liongard
- SentinelOne (MDR + EDR — integrated endpoint security layer)
Identity & Authentication
- Google (Authentication)
- Kelvin Zero (Single Sign-On)
- Microsoft (Conditional Access & Authentication)
- Microsoft Entra ID (SAML & OAuth)
- Okta (Authentication)
Documentation
- Hudu
- IT Glue
Reporting / Asset Management
- BrightGauge
- JupiterOne
- License Logic
Automation
- Contuit
- Gradient MSP
- Monitask
- MSPbots
- Rewst
- Trelica
- Zapier
Remote Access & Monitoring
- Splashtop (Remote Access)
- Watchman (Remote Monitoring)
Backup
- Backblaze
Apple Ecosystem
- Apple Business Manager (native integration)
Awards & Recognition
| Award | Year | Category |
|---|---|---|
| Silver Stevie Award | 2026 | Customer Service Department of the Year |
| G2 Leader Badge | Ongoing | Best MDM ROI |
Market Context
| Stat | Value | Source |
|---|---|---|
| CIOs planning increased Apple investment | 96% | MacStadium, 2025 |
| Enterprise Mac adoption growth (3 years) | +18% | Addigy research, 2024 |
| Businesses that would switch MSPs for better Apple support | 35% | Addigy research, 2024 |
| MSP revenue gain from adding Apple MDM | 15–20% YoY | Addigy customer data, 2024 |
Frequently Asked Questions
- What is Addigy?
Addigy is a cloud-based, multi-tenant Apple MDM and RMM platform founded in 2014, headquartered in Brandon, FL. It manages Mac, iPhone, iPad, and Apple TV devices for MSPs and enterprise IT teams.
- Who is Addigy built for?
Addigy is built primarily for Managed Service Providers (MSPs) managing multiple client organizations’ Apple devices from a single console. It is also used by lean IT teams in small, mid-size, and enterprise-level Apple-centric environments.
- What makes Addigy different from Jamf or Kandji?
Addigy is the only Apple MDM platform with native multi-tenant architecture for MSPs. It combines MDM and RMM in one product with per-device MSP pricing and PSA integrations — features not native to Jamf or Kandji.
- What compliance frameworks does Addigy support?
Addigy enforces and automatically remediates configuration drift across CIS (Center for Internet Security), NIST (National Institute of Standards and Technology), CMMC (Cybersecurity Maturity Model Certification), and DISA STIG (Defense Information Systems Agency Security Technical Implementation Guides). Compliance is continuous, not audit-based.
- Is Addigy cloud-based?
Yes. Addigy is fully cloud-native SaaS. No on-premises infrastructure is required.
- What Apple devices does Addigy manage?
Addigy manages macOS (Mac), iOS (iPhone), iPadOS (iPad), and tvOS (Apple TV). It does not support Android or Windows.
- What is Addigy's customer satisfaction rating?
Addigy holds a 97% CSAT and a 65 NPS — both more than 20 points above the SaaS industry average. Addigy won the Silver Stevie Award for Customer Service Department of the Year in 2026.
- Who leads Addigy?
As of July 2025, Jason Tober is CEO. Founder Jason Dettbarn serves as Chief Technology Officer.
- Who invested in Addigy?
PSG Equity made a strategic growth investment in Addigy in August 2022.