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Addigy’s attention to making customers happy was a key element to choose this service. They know how to communicate the value to customers. That’s an ongoing challenge that we all have, and the fact that Addigy is very mindful of that is of huge value to me.

We have better engineers because our engineers are taught both platforms as part of their initial training. No one is allowed to say, ‘I’m a Windows person’ or ‘I’m a Mac person.’ Addigy gives our team the tools they need to better manage Mac devices and become more well-rounded, independent thinkers.

Most onboarding solutions are either too complex or too rigid, requiring hours of setup, maintenance, and troubleshooting. Meanwhile, end users are left frustrated, confused, and constantly reaching out to IT for help. With Addigy Assist, I had it fully deployed in under 10 minutes, giving employees a smooth, transparent setup experience from day one. Less time wasted, fewer tickets, and a better first impression for new hires.

Addigy gives me abilities I never had before as an IT professional… it’s given me the ability to have a ‘third employee’ and has uplifted my own quality of work.