MSPs Flock to Addigy Device Management for Superior Apple MDM Solution and Support

Real-time, easy-to-manage Apple mobile device security and compliance drive MSP demand, will be featured at ChannelCon 2024

Miami, Florida – July 25, 2024 – Addigy, creator of the only solution built for live, real-time, and continuously connected Apple device management, announced it closed the first half of 2024 with record expansion of existing MSP business and significant adoption by new MSP customers. The company revealed record deal sizes and exemplary customer satisfaction. Addigy attributes this to the priority it places on understanding and building strong relationships with MSPs, and its unparalleled expertise in Apple iOS, macOS, and iPadOS device management. 

MSPs can see Addigy in action at CompTIA ChannelCon 2024, booth #903.

“As many MSPs realize, supporting their customers’ Apple devices is no longer optional – not if they want a thriving business. That’s why finding a vendor who understands MSP nuances and is dedicated to MSPs success is so critical,” said Jason Dettbarn, Founder and CEO of Addigy. “Addigy’s in-depth knowledge of MSP challenges, Apple device management best practices, and end-customer security and compliance needs, make us the preferred vendor for MSPs. They trust us because we’ve proven time and again that we’re 100% committed to helping them grow their business.”

Addigy Raises the Bar for MSP Support 

While existing MSPs expanded their use of Addigy’s mobile device management solution in the first half of 2024, new MSPs such as Live Oak IT, AOS Mobile Technologies, and i.t.Now Inc., also continued to flock to Addigy. The company’s focus on delivering an exceptional MSP experience earned it an impressive 95.6% CSAT score from MSPs in 1H 2024. This ranking is considered “exemplary” and is unusually high for any SaaS vendor. 

“When our support team learned we were moving to Addigy, they were ecstatic and welcomed the change. The power, ease of use, and reliability of Addigy LiveDesktop to remotely control a Mac is a game changer. Addigy’s migration tool really sped things up, too, and improved the overall process.” – Hal Abramovitch, Director of Technical Strategy & Operations at Live Oak IT Partners

“I work with a lot of vendors and I like working with Addigy more than any others. Addigy always sees any issue through to the end, provides great support in a timely fashion, and goes above and beyond in resolving any kind of situation. I am always impressed with their support team.” – Matt Mariaux, Technical Trainer, The20

Addigy’s best-in-class solution and support resulted in several recent Apple device management awards, including:

  • SourceForge Summer ‘24 High Performer for MDM: Addigy has won this every quarter since 2022
  • G2 Summer ‘24 High Performer for MDM: Addigy has earned this every quarter for past 6 years

Enabling Future-Ready MSPs

Addigy provides the easiest, fastest, and most flexible way for MSPs to secure Apple devices at any scale. Recent innovations include features that let MSPs modify Addigy’s extensive  pre-built compliance policies and easily create and manage unique rule sets for each individual client, from one portal. This unique flexibility helps MSPs grow their business while enhancing their service responsiveness and quality.

Addigy extended its migration services to make it even easier for MSPs to move any-sized fleet of devices to Addigy’s solution from any MDM or RMM (remote monitoring and management) product.

Addigy is also a leader in supporting Apple’s next-gen protocol for device management, called DDM (declarative device management). This support ensures that MSPs are able to take advantage of Apple’s newest device security enhancements. Those using other vendors that are solely focused on legacy MDM may be putting their customers at risk as the industry moves closer to standardizing on DDM.

Visit Addigy at ChannelCon
MSPs attending CompTIA ChannelCon on July 30 – August 1, 2024 in Atlanta, GA can visit Addigy in booth #903. Experience Addigy in action and see how its multi-tenant capabilities make it easy for MSPs to manage Apple devices for multiple clients and locations from a single view in real-time.

About Addigy
Businesses rely on Addigy to manage and secure their growing fleets of Apple macOS, iOS and iPadOS devices at the speed of now. It is the only solution that delivers real-time and continuously connected Apple device management with support for both Apple MDM and DDM. Addigy’s robust compliance, non-invasive management, and simple user interface empowers MSPs to grow their business and enterprises to manage distributed IT at scale. Through continuous innovation, unparalleled customer service, and deep expertise, Addigy is driving the future of Apple device management.

Learn more at www.addigy.com

Press contact: [email protected]