Apple Remote Monitoring Management (RMM) Software Solutions

Managed service providers (MSPs) wear many hats, especially when keeping up with modern software demands and workplace device management. Tech trends are changing rapidly, and MSPs may quickly realize that the device management and monitoring platforms that used to work years ago may no longer keep up.

That’s where Apple remote monitoring management (RMM) comes into play. As Apple devices continue to surpass the use of Windows machines in workplaces (both in-person and virtual), MSPs need software tools that make their jobs simple and stress-free.

Addigy is completely geared toward MSPs who need customizable tools to better manage macOS, iOS, iPadOS, and tvOS devices.

A History of Remote Monitoring Management 

Remote monitoring management (RMM) has traditionally been a Windows-focused process. MSPs and IT service providers often need a path for managing software, computers, networks, and key endpoints.

When Windows devices were the common choice, RMM delivered. But with the next generation workforce, some of the most common assumptions and choices are changing. 

Most notably, more of today’s workers are using macOS devices, which means MSPs need to deliver and service a new wave of products.



What Are the Problems with Traditional RMM Software?

Maintaining Apple devices with RMM wouldn’t be too much of a problem for experienced MSPs, except for the fact that Apple devices are incredibly complex. They’re simply not designed to work with Windows RMM applications, and failure to bridge the gap can result in noticeable vulnerabilities and weaknesses.

Another issue is that many RMM software tools simply aren’t equipped to meet the IT management needs of the latest Apple devices. In most cases, legacy RMM tools provide only remote control and inventory management capabilities. But Apple-focused MSPs also need the ability to monitor, remediate, patch, deploy software, configure and enforce security settings, and more. 

These problems simply can’t be conquered with RMM tools that were never designed to align with macOS in the first place. Fortunately, there’s a better option.

Addigy is Uniquely Focused on macOS

MSPs in need of Apple device management will benefit from Addigy’s unique, one-of-a-kind position in the market. Addigy is:

  • Purpose-built for MSPs
  • Fully cloud-based and secure
  • Multi-tenant
  • Intuitive and easy to use
  • Designed to manage Apple devices in much the same way as you manage your Windows devices today

With Addigy, MSPs can onboard new users in less than 5 minutes—without ever having to physically touch a device. Addigy is also comprehensive in delivering the most modern features and functionality that MSPs need to manage Apple devices efficiently and securely.

Let Addigy Come to the Rescue

As an MSP, your time is as valuable as it is limited. We know that you need modern tools that help you rise to modern challenges, and we’re here to deliver fast and secure results for your managed macOS devices.

Sign up for a free trial to see how Addigy can help you more easily and effectively manage Apple devices. 

Request a Free Trial