Addigy Certified Expert (ACE)

Two full days of instruction (remote or in-person) for users that want to dig deeper into the Apple ecosystem and device management. Certification is valid for 1 year.

Why You Should Be Taking ACE Training?

You will learn from Addigy experts who can teach you everything you need to know to be the Apple IT champion in your company. You’ll receive a 1-year ACE certification upon completion of the training.

Upcoming ACE Dates

This 2-day training course offers in-depth knowledge regarding Addigy’s cloud-based platform, ecosystem tools, and terminology used to manage Apple devices: specifically, for macOS, iOS, iPad, and tvOS. 

On the final day of training, students will be given a 2-hour comprehensive exam to test their understanding. The exam is multiple-choice and can be retaken. The certification expires one year after the exam is passed.

Who Should Attend

  • IT professionals who deploy and manage Apple devices (MSPs, ACNs, IT Administrators)
  • Technical professionals who help customers choose Apple devices

What You’ll Learn

  • Addigy platform navigation 
  • Device and user enrollment methods and tools.
  • Device management workflows, configurations, and best practices.
  • Apple ecosystem terminology and programs.
  • Automation, basic scripting, and remediation strategies. 
  • Working with the Apple and Addigy community.

Recommended Knowledge and Requirements (No Prerequisites)

  • A personal Apple Account
  • iOS and macOS familiarity
  • Basic iOS and macOS navigation

Day 1

9:00 am – 5:00 pm EDT

  • Instructor & Student Introductions
  • Addigy Agent & MDM Fundamentals
  • Comprehensive Policy Management
  • Implementing And Managing Flex Policies
  • System Update Management
  • Integrating Addigy Identity
  • Ensure Compliance: Standards & Best Practices
  • One-to-One Device Management with GoLive, LiveTerminal & Scripting
  • Managing and deploying MDM Profiles
  • Managing OS Users
  • iOS, iPadOS, tvOS Management
  • Public Library & Apple Apps

Day 2

9:00 am – 5:00 pm EDT

  • Smart Software & Variables
  • Self-Service (macmanage)
  • Creating & Utilizing Custom Facts for enhanced insights
  • Proactive & Reactive automation with Monitoring & Maintenance 

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For pricing and other inquiries, please contact us at [email protected]