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Addigy Certified Expert

Go deeper into Identity, scripting, security, and multi-site management

A two-day, live, instructor-led deep dive that builds on ACA foundations. You’ll master advanced Addigy capabilities — from Identity and compliance to scripting and automation — and earn a 1-year ACE certification.

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Upcoming ACE Dates

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May 20-21, 2026
9:00 am ET

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Jun 17-18, 2026
9:00 am ET

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July 15-16, 2026
9:00 am ET

Who Should Attend

” Loved the class — the Practical Time was by far the best and getting hands on experience would be valuable for anyone.”
— Nick Corley

  • Primary Apple admins and senior MSP engineers managing multiple sites or clients
  • IT professionals responsible for security, compliance, and automation across Apple fleets
  • ACN/Apple Technical Partner members who need MDM certification

After This Course, You’ll Be Able To

Concrete skills you’ll walk away with — not just topics you’ll hear about.

Configure comprehensive policy management including Flex Policies

Integrate Addigy Identity for SSO and directory sync

Build proactive and reactive automation with Monitoring & Maintenance

Manage system updates and staged OS rollouts at scale

Enforce compliance standards and security baselines

Create and utilize Custom Facts for enhanced reporting and insights

Course Outline

Click any module to see details and learning outcomes.

Day 1

9:00 AM – 5:00 PM EDT

Explain how Addigy’s agent and MDM interact at a technical level

Advanced policy design including inheritance, assignment logic, and organizational best practices for multi-site environments.
Outcome: Design policies that scale across multiple clients and sites

Build dynamic, condition-based policies that automatically adapt to device state, location, and compliance status.
Outcome: Create Flex Policies that respond to changing device conditions

Configure staged OS rollouts, deferral policies, and update enforcement across macOS, iOS, and iPadOS.
Outcome: Roll out OS updates safely across hundreds of devices

Connect directory services, configure SSO, and establish identity-driven device management workflows.
Outcome: Tie device management to your identity infrastructure

Enforce FileVault, Firewall, Gatekeeper, and custom security baselines. Map Addigy to compliance frameworks.
Outcome: Build and enforce security baselines that satisfy audit requirements

Troubleshoot any device issue live and script solutions at scale
Outcome: Troubleshoot any device issue live and script solutions at scale

Deploy and manage MDM profiles, OS user accounts, and extend management to iPhone, iPad, and Apple TV.
Outcome: Manage every Apple device type from a single platform

Day 2

9:00 AM – 5:00 PM EDT

Build scripted software installs with condition scripts and deployment logic. Use Variables for dynamic naming and app targeting.
Outcome: Deploy complex software with conditional logic and dynamic variables

Configure and customize the Self-Service portal. Brand it, curate the app catalog, and empower users to help themselves.
Outcome: Give end users a curated, branded self-service experience

Build custom device facts that surface exact data for reporting, targeting, and automation triggers.
Outcome: Create actionable facts that drive reporting and automation

Design monitoring rules that detect issues before users notice. Build remediation scripts that fix problems automatically.
Outcome: Automate detection and remediation of fleet-wide issues

Connect directory services, configure SSO, and establish identity-driven device management workflows.
Outcome: Tie device management to your identity infrastructure

Comprehensive review of all topics covered. Q&A session and exam preparation tips.
Outcome: Feel confident and prepared for the certification exam

2-hour comprehensive multiple-choice exam covering all ACE topics.
Outcome: Earn your Addigy Certified Expert credential

Let’s Find the Right Training Plan for Your Team

Investing in your team’s Apple management skills has never been easier. Fill out the form and an Addigy Account Manager will reach out to walk you through your training options and help you get started.

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Ready for the next level?
Addigy Certified Expert (ACE)

Ready for the next level? Take it further with API automation, Zero-Trust workflows, advanced scripting patterns, and end-to-end workflow orchestration.

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