Lock Screen Message

A customizable message displayed on a locked device’s screen, typically used for lost device recovery or administrative notifications.

What to Know

Lock Screen Messages transform locked devices into potential recovery tools by displaying instructions for returning lost or stolen devices to their rightful owners. For managed devices, these messages can also display corporate contact information, legal warnings, or recovery instructions that guide finders to IT departments rather than requiring police involvement. This significantly increases the likelihood of device recovery compared to unmarked locked devices.

Common Scenarios

Enterprise IT: Corporate IT configures lock screen messages on all company devices showing internal IT contact information and legal warnings about corporate ownership. This helps honest finders return lost devices and deters theft by making it clear the device is corporate property under monitoring.

MSP: MSPs enable lock screen messages on client executive devices showing both client IT contact details and MSP emergency support numbers. This ensures lost devices can be quickly recovered and returned without interrupting business operations.

Education: Schools set lock screen messages on all student devices showing the school IT helpdesk phone number and physical address. This enables campus security or community members who find lost devices to quickly return them rather than turning them over to local authorities.

In Addigy

Addigy allows admins to remotely set or update lock screen messages via MDM, enabling dynamic messaging based on device state. When combined with Lost Mode, Addigy can display custom contact information, instructions, and even activate location tracking to aid in device recovery.