Provisioned

A device state indicating the device has been enrolled in MDM and has received its initial configuration profiles, apps, and policies, making it ready for production use.

What to Know

The provisioned state represents the critical transition from a newly enrolled device to a production-ready workstation. Simply enrolling a device in MDM isn’t sufficient—provisioning ensures all necessary apps, security policies, certificates, VPN configurations, and restrictions are installed and active before users begin work. A properly provisioned device has everything needed for employees to be productive immediately, from productivity apps and security agents to Wi-Fi credentials and identity certificates. Incomplete provisioning leads to support tickets, productivity delays, and security gaps.

Organizations establish provisioning standards that define what “fully provisioned” means for different device types or user roles. Executive MacBooks might require VPN, Microsoft Office, and specific security tools, while sales iPads need CRM apps and customer-facing presentation software. Tracking provisioned state helps IT verify deployments completed successfully and identify devices stuck in partially configured states requiring intervention.

Common Scenarios

Enterprise IT: IT uses provisioned state to track new device deployments. After enrollment completes, IT monitors provisioning progress as devices download priority policies, install required apps, and apply security configurations. Once all critical items install successfully, IT marks devices as provisioned and hands them to users. Devices not reaching provisioned state within expected timeframes trigger alerts for investigation.

MSP: MSPs define client-specific provisioning checklists—VPN profiles, security agents, productivity apps, and client-specific tools. As devices enroll, the MSP tracks provisioning completion across the fleet, ensuring all deployed devices meet the client’s baseline requirements. The MSP reports provisioning metrics to clients, showing how many devices are fully deployed versus pending configuration.

Education: Schools provision student iPads with educational apps, classroom management tools, and grade-appropriate restrictions before distributing them. The provisioned state confirms each iPad has the full educational software suite installed. During mass deployments of 1:1 devices, IT tracks what percentage of devices are fully provisioned and ready for distribution versus still downloading required apps.

In Addigy

Addigy doesn’t have an explicit “provisioned” flag, but you can determine provisioning state through device facts, policy compliance, and app installation status. After enrollment, Addigy applies priority deployments and policies, which you can track through compliance dashboards. Create smart groups based on policy compliance and required app installation to identify fully provisioned devices versus those still pending configuration.

Addigy’s await configuration option in ADE enrollment prevents devices from completing Setup Assistant until priority policies install, ensuring devices are essentially provisioned before users access them. You can also use custom facts or Addigy Catalog app installation status to track provisioning milestones, creating reports that show which devices have completed your organization’s provisioning checklist.