Pricing and Service Agreement Best Practices for Apple Devices
Two questions we hear frequently from our MSP partners center on pricing and service level agreement (SLA) differences between Windows and Apple devices. In this installment of our MSP webinar series, How to Become an Apple Device Management Pro, we’ll tackle these topics with Jason Samples, Chief Revenue Officer at Addigy, and Paul C. Cissel, Founder & CEO of Growth Caddie.
Here’s what we’ll cover in this 30-minute session:
- Understanding your customer profile and the value you bring to your clients
- 5 things you can’t forget to include in your SLA
- 3 goals of a quarterly business review (QBR)