For customers using Addigy, MDM Watchdog is automatically enabled for all devices and is always up-to-date with best practices.
Introducing
MDM Watchdog
MDM Watchdog safeguards the health and responsiveness of your macOS fleet by addressing and resolving stuck devices, ensuring seamless device management and communication. Works with any MDM solution.
On-Demand Webinar: How MDM Watchdog Works
Our resident Apple experts Bryce Carlson, Product Manager, and Carlos Ruiz, Senior Software Engineer, showcase how the MDM Watchdog Utility works to solve stuck macOS devices and how to use it with any MDM tool.
Download and Install MDM Watchdog
The download button below will always link to the latest version of the MDM Watchdog.
Installation Instructions
Step 1: Deploy the PKG to any Mac running High Sierra or later. Double click the PKG file or run the command below:
Step 2: A binary named mdm-watchdog will be installed into /usr/local/bin/
Step 3: A plist file named com.addigy.mdm-wachdog.plist will be installed into /Library/LaunchDaemons. It controls how often watchdog runs and is set to run every 95 minutes. MDM Watchdog writes any output into the standard log files.
Step 4: To test the utility and see a list of commands, you can begin by running mdm-watchdog
FAQs
WATCHDOG TERMS & CONDITIONS
IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THESE TERMS AND CONDITIONS AND THE MASTER SUBSCRIPTION AGREEMENT SET FORTH AT HTTP://WWW.ADDIGY.COM/LEGAL (COLLECTIVELY, THE “WATCHDOG T&C’S”) GOVERN YOUR ACQUISITION AND USE OF WATCHDOG SOFTWARE AND SERVICE PROVIDED BY ADDIGY (“WATCHDOG”). BY ORDERING, RECEIVING, CONFIGURING, OR OTHERWISE USING ADDIGY SERVICES INCLUDING WATCHDOG, OR OTHERWISE ACCEPTING THE WATCHDOG T&C’S, YOU ACCEPT AND AGREE TO THE WATCHDOG T&C’S. DO NOT USE WATCHDOG IF YOU DON’T AGREE AND ACCEPT THE WATCHDOG T&C’S. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THE WATCHDOG T&C’S, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE WATCHDOG.
Watchdog is free Software. As further set forth in the Watchdog T&C’s, Addigy has no liability, indemnity or other responsibility for Watchdog. You take and use Watchdog at your sole risk and responsibility. You hereby acknowledge and agree that Addigy makes no representations or warranties with respect to Watchdog and does not test, police or monitor Watchdog. Watchdog is provided ”AS IS” and with all faults without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and noninfringement. In no event shall Addigy be liable for any claim, damages, indemnity or other liability of any kind, whether in an action of contract, tort or otherwise, arising from, out of or in connection with Watchdog or the use or other dealings with Watchdog. You bear all risk of use of Watchdog and your sole and exclusive remedy will be to stop use of Watchdog.