Three Key Concerns of Corporate IT

In the ever-changing world of technology, Apple has always been a major player, known for its innovative devices and seamless user experiences. However, as IT leaders continue to discover, managing Apple devices in a corporate setting comes with its own unique set of challenges. Addigy’s recent corporate IT research survey sheds light on these challenges and offers insights into the emerging solutions that are poised to transform the landscape of Apple device management.

In our survey, we found that IT leaders are concerned about three key areas where they feel challenged: Frequency of Updates, Security Threats, and User-Level Challenges.

Dealing with Constant Updates

One of the top challenges highlighted by IT leaders is the frequent stream of updates that Apple devices receive. Respondents expressed frustration with the frequent updates that disrupt workflows and strain IT resources. 

Apple’s recent introduction of Declarative Device Management (DDM) at their Worldwide Developers Conference (WWDC) is set to redefine device management standards. This new framework aims to simplify the management of devices, introducing both opportunities and challenges for IT teams. As DDM becomes the new normal, inflexible mobile device management platforms could find themselves struggling to adapt.

Balancing Security and User Experience

Security is another significant concern in managing Apple devices. IT leaders are tasked with safeguarding sensitive company data while ensuring a seamless user experience. The survey results indicate that some IT leaders grapple with employees using personal Apple devices for work, leading to potential security vulnerabilities. The push for passwordless management and device attestation as part of DDM further underscores the importance of robust security measures.

The Role of Dedicated Solutions

The human element adds another layer of complexity. Employees not adhering to protocols and the use of personal devices for work introduce inconsistencies and a lack of visibility into the device landscape.

Apple’s Path Forward

Apple’s recent Worldwide Developers Conference (WWDC) marked a significant milestone with the official introduction of Declarative Device Management. This framework will redefine the standard for device management. Apple’s push for passwordless management and device attestation requires adherence to the DDM framework, underscoring the importance of its implementation.

Navigating the Road Ahead: Insights and Takeaways

  1. Adaptation is Imperative: The introduction of DDM will disrupt the traditional device management landscape. Solutions that aren’t flexible enough to accommodate this shift will struggle to remain relevant. This calls for a reevaluation of existing approaches, particularly those from external device management providers.
  2. Opportunity for Evaluation: For IT leaders, the confluence of DDM’s rise and the challenges highlighted by the survey necessitates a thorough evaluation of their current Apple device management solutions. Ensuring alignment with DDM will be key for future success.
  3. Tackling the Talent Gap: The scarcity of skilled Apple administrators compounds the device management challenge. Relying on a robust device management solution that reduces the complexity of management tasks becomes pivotal.

Apple’s move towards Declarative Device Management signifies a seismic shift in the way devices are managed. IT leaders must embrace this evolution, address the identified challenges, and seek innovative and proactive mobile device solutions to thrive in the new era of Apple device management. As the digital landscape continues to reshape itself, adaptability remains the cornerstone of success.

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